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Practice Management

Mrs Balwir Kaur Chaggar (f)

 

Mrs Balwir Kaur Chaggar has been part of Dr Bhalla & Partners  team since June 1996. Her role is listed below:-

  • Works with physicians to develop business strategies and patient services
  • Designs and implements workplace procedures
  • Liaises with general practitioners, nurses, physiotherapists, and other medical practice employees to ensure they have necessary support
  • Manages practice and department budgets
  • Oversees daily practice operations, including appointment scheduling, billing procedures, debt collections, cleaning, security, and occupational health and safety
  • Leads a team made up of medical secretaries, receptionists, records staff, and, in some large practices, an assistant practice manager
  • Controls the supply of medications and medical equipment
  • Manages patient records and IT system
  • Evaluates appointment procedures and patient services
  • Recruits, trains, and supervises new administrative employees
  • Recruits new patients
  • Interacts with patients and gains customer feedback about the practice
  • Addresses patient complaints in a compassionate and timely fashion
  • Monitors practice's progress in meeting government targets
Mr Suresh Alturi (m)

Reception

Mrs Narindera Rani (f)

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Narindera Rani who is known by the name of Nina has been working with Dr Bhalla's practice since  1997.

Mrs Rajinder Kaur (f)

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Rajinder Kaur has been working with Dr Bhalla since March 2000.

Mrs Jasvinder Kaur (f)

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Jasvinder Kaur Known as Jay is the main receptionist, she deals with all the insurance  work, she has been working with Dr Bhalla since 2007.

Mrs Manpreet Kaur Hamdard (f)

 

 

Mrs Manpreet Kaur Hamdard

 

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Miss Sonia Purtoy (f)
 
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