Dr Babu Palani has joined Dr Bhalla from the 1/11/2016 as a partner, he will be  working full time along with Dr Bhalla in  providing quality care to all our patients.

Dr Prakasha Ghandi is a locum Doctor, she (female) has regular Friday morning sessions, she is very popular with all our patients especially the female patients.

RGN, Asthma & Diabetes, Our practice nurse is the only nurse and works Full time. she has been working with Dr Bhalla since 2008.

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

Rekha Salan

Practice Nurse carries out tasks such as childhood immunisation, smear tests, travel vaccination, wound management, chronic disease management, Health checks including blood pressure measurement, Urine Dip Tests, Health promotion such as weight management, Smoking Cessation, Alcohol Awareness and new patient checks. We also perform ear syringing, ECG, Spirometery, Flu clinics, medication reviews, telephone consultations.

Mrs Sukhbinder Uppal

Healthcare assistants support practice nurses with their daily work and carry out tasks such as blood pressure measurement, Urine Dip Tests, Health promotion such as weight management, Smoking Cessation, Alcohol Awareness and new patient checks. Thay Triage patients before Doctors consulatation They may act as a chaperone when a patient or doctor requests one.

Mrs Sukhbinder Uppal has been working in the community ( Dr Bhalla practice)  since 1991, she has created a very tight bond and relationship with the patients and wishes to continue with providing quality care towards all our patients.

Mrs Balwir Kaur Chaggar has been part of Dr Bhalla & Partners  team since June 1996. Her role is listed below:-

• Works with physicians to develop business strategies and patient services
• Designs and implements workplace procedures
• Liaises with general practitioners, nurses, physiotherapists, and other medical practice employees to ensure they have necessary support
• Manages practice and department budgets
• Oversees daily practice operations, including appointment scheduling, billing procedures, debt collections, cleaning, security, and occupational health and safety
• Leads a team made up of medical secretaries, receptionists, records staff, and, in some large practices, an assistant practice manager
• Controls the supply of medications and medical equipment
• Manages patient records and IT system
• Evaluates appointment procedures and patient services
• Recruits, trains, and supervises new administrative employees
• Recruits new patients
• Interacts with patients and gains customer feedback about the practice
• Addresses patient complaints in a compassionate and timely fashion
• Monitors practice's progress in meeting government targets

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Narindera Rani who is known by the name of Nina has been working with Dr Bhalla's practice since  1997.

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Rajinder Kaur has been working with Dr Bhalla since March 2000.

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Jasvinder Kaur Known as Jay is the main receptionist, she deals with all the insurance  work, she has been working with Dr Bhalla since 2007.

Mrs Manpreet Kaur Hamdard

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Community Matron Contact details:-

Gaynor Thomas office number is 0121 545 1630

District nurses Contact details:-

District nurse linked to this practice

Christine Pinnock:

Office Telephone : 0121 545 1632

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

Health Visitors Contact details:- team leader Brenda McKnight

Sarah Sturgeon

Lisa.barber

office telephone number: 0121 465 4486